Refund policy

1. Return Eligibility

We accept returns under the following conditions:

• Return request must be raised within 7 days of delivery

• Item must be unused, unwashed, and in original condition

• All original tags and packaging must be intact

Items that are not eligible for return:

• Customized or altered products

• Products purchased during clearance or final sale

• Items damaged due to misuse

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2. Return Process

To initiate a return, please email us at:
📧 shreyaprajapati741@gmail.com

Include:

• Order number

• Reason for return

• Clear images of the product (if damaged/defective)

Once approved, we will provide return instructions.

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3. Refund Policy

• Refunds are processed after we receive and inspect the returned product.

• Refund will be credited to the original payment method within 5–7 business days.

• Shipping charges (if any) are non-refundable.

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4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos for quick resolution.

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5. Exchange Policy

We offer exchange for size issues (subject to availability).
Exchange requests must be raised within 7 days of delivery.

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6. Cancellation Policy

Orders can only be cancelled within 12 hours of placing the order.
Once shipped, orders cannot be cancelled.

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7. Non-Returnable Items

• Customized designs

• Worn or washed garments

• Items without original tags

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8. Contact Information

For any return or refund queries, contact us at:
📧 shreyaprajapati741@gmail.com